Passengers using UK cross-Solent ferry operator Wightlink’s Portsmouth-Fishbourne service can now get the benefit of enhanced facilities and a smoother, streamlined service to and from the Isle of Wight after the opening of the ferry operator’s revamped terminal at Fishbourne.
A fundamental redesign of the terminal was crucial to Wightlink’s future strategy for the busiest cross-Solent route. The modernisation plan not only involved replacing the old ticket office with a brand new customer reception centre, but also a streamlining of the terminal layout in order to bring greater efficiency to Wightlink’s day-to-day operation and offer enhanced customer service.
Further works are in the pipeline for this winter, including the re-profiling of the entry and exit lines, controlling these with traffic lights to ease congestion around the terminal.
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